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Please reach us at sales@DTMFiberWerkz.com if you cannot find an answer to your question.
We manufacture ALL our products here in Los Angels, CA.
All orders take 15-20. business days in manufacturing. Once packaged and ready to be shipped we will update you with carrier tracking details.
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track your package on the carrier's website.
Yes, we offer discounts for bulk orders. Please contact us for more information.
Fiberglass and Carbon Fiber products are not warrants to any sort of warranty. they must be installed and painted by a professional body shop.
Some products may be damaged during transit. Inspect all packages immediately in the presence of the delivery person. Do not sign delivery receipt until all packages have been inspected. In the event that damage has occurred, physically write "damage" on the delivery bill and have the delivery person sign it as verification. Retain all boxes and other packaging material as package may be subject to inspection by the carrier. Call and email DTM FiberWerkz a wholly owned subsidiary of EUROSTOPUSA, within 24 hours to file a claim request. Failure to comply with this policy WILL result in a denial for damage claim. We will not ship to a P.O. , A.P.O. , or military address. We do not reimburse shipping fees. Shipping charges are NOT refundable.
All aerodynamics are manufactured with fiberglass unless otherwise noted. Due to the material used in production, the body kits will NOT be a direct bolt-on. FRP products are raw in finish and will require body work and preperation prior to primmer and paint. We use both white gel coat and grey gel coat at times depending on availability. These body kits may require prepping, sanding, shaving, filling gaps, cutting, or other extensive body work. These modifications may include removal or cutting of the reinforcement bars. By complying with our policies, customer understands the procedure and possible difficulty in installing the body kit.
We HIGHLY recommend that a professional body shop with custom fiberglass body kit experience perform the installation. A body shop which has not had previous installation knowledge in this type of work is not recommended. Refunds will not be issued due to poor fitment of aerodynamics
We charge a 30% restioking fee on all returns and S&H fees are non refundable. Item must be returned within 3 days of delivery and retun shipping paid by customer. More details can be found under Terms and Conditions.
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